Category Archives: Uncategorized

Is your software delivering the best system and support for your needs?

Is your software delivering the best system and support for your needs?

When you first invested in field service management software, you likely had high expectations. You were finally moving from the tedious, manual processes you’d been using for years to an automated solution that promised to streamline tasks from scheduling installs to billing, making everyone’s job easier. The problem? It’s not delivering everything it should.  Sure, […]

5 ways field service management can help you stay competitive

5 ways field service management can help you stay competitive

You’ve likely used the same manual processes to manage your installers for years. Sure, it can be a bit tedious, but you’re comfortable with the system. You know there are better options available, but you’re hesitant to implement an updated field service management system into your workflow. You’ve convinced yourself there’s too much of a […]

How field service management software benefits your company

How field service management software benefits your company

The right field service management software, or contractor software, can do a lot for your company, simplifying tasks for employees across the organization and ensuring installation projects run smoothly from start to finish. Automating tasks improves efficiencies and leads to a better experience for everyone who’s involved in the process, including the installer, the office […]

Cilio Technologies Announces its CiO Field Service Management Software integrates with Installation Made Easy (IME) Platform

Home Services Contractors Can Now Manage IME-sourced Work in their CiO System Brookfield, WI (February 15, 2022) – Cilio Technologies, a leading developer of field service and mobile workforce management software for the $500 billion home services industry, today announced that its Customer Installations Online (CiO) software now integrates with the Installation Made Easy (IME) […]

Reliable Services USA improves efficiency with process and technology

Cilio Case Study: Reliable Services USA, William Reardon, Owner Specialty: Plumbing, electrical, mechanical, general contracting Years in Business: 20 Region: North Carolina Overview Reliable Services USA is a North Carolina-based Lowe’s PROvider managing installation services for 81 Lowe’s stores, including water heater, appliance, and cabinet platforms. CEO William Reardon founded the company as a lone […]

Premier Services Group uses Cilio CiO to manage installations for 110 Lowe’s stores

Company:  Premier Services, Derek Holgate, CEO and Founder Specialty: Windows, doors, and flooring  Years in Business: 18  Premier Services Group is one of the largest Lowe’s PROvider organizations in the country. Founded in 2003, the company manages window, door, and flooring installations for Lowe’s stores in Oregon, Colorado, Idaho, Montana, Washington, Wyoming, and Utah. With […]

Three questions to ask about field service software for retail installers

Of the many installation management/field service software vendors that have popped up over the years, few cater specifically to companies that install for Lowe’s, Home Depot, Costco, Ikea, or other big box retailers. This is an important distinction because installing for retailers is very different than installing for your own customer base.  The paperwork involved […]

Lowe’s PROvider manages work from 62 stores with IMS and CiO

Cilio Case Study: Edwards Xteriors, Forrest Edwards, Owner Company: Edwards Xteriors Specialty: Door and window installation Years in Business: 26 Growing with Lowe’s When Forrest Edwards first started Edwards Xteriors 26 years ago, it was just him and a truck. Now, his Nashville based company, which specializes in door and window installations, has six office […]

Cilio Technologies Shortlisted for 2021 SaaS Awards, “Best SaaS for Productivity” Category

Cilio Technologies announced today that it is a finalist in the 2021 SaaS Awards Program in the category “Best SaaS for Productivity.” Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. “We’ve seen remarkably innovative solutions across all conceivable areas […]

8 tips to attract new business

Like many contractors, you may have been relying on work from big-box retailers to keep your business humming for years. But providing services for the home improvement market has become increasingly competitive—and that means it’s time to find sources of business beyond retailer contracts.   While the thought of growing new business from scratch can seem daunting, it doesn’t have to be. If you take the right steps, you’ll […]