Category Archives: Cilio CiO

Cilio CiO passes Lowe’s data protection audit; earns approval to continue connecting to IMS

Cilio Technologies passes rigorous security audit, continuing to make data protection a top priority By Randy Olejnik, CEO and president In a statement to PROviders earlier this summer, Lowe’s said they would be reviewing how third-party installation management software providers process certain data related to Lowe’s installation programs. We are proud to say that, after […]

Tips from a Lowe’s PROvider

The secret of my success: tips from a Lowe’s preferred provider Mega Plumbing is a large residential and commercial plumbing contractor in Virginia, where 85% to 90% of its business comes from Lowe’s. The company was recently named the sole appliance installer for all 9 districts in its region, totaling 113 stores. We sat down […]

Cilio Technologies Promotes Leadership Team Member, David Brass, to Executive Vice President of Operations

Appointment underscores Brass’ valuable role in building strategic corporate initiatives to support growth, client satisfaction, and innovation Brookfield, WI (May 19, 2021) – Cilio Technologies, LLC, a leading developer of order management, field service, and mobile workforce management software for home improvement manufacturers, retailers, and installers, today announced that David Brass, VP of Sales and […]

5 ways installation contractors can diversify sales channels to protect business

Changes are afoot for home improvement installation contractors If you’re a provider of installation services for home improvement retailers, you may be experiencing a frustrating trend (or a rewarding trend, depending on your perspective): Retailers are consolidating their installer networks, looking for ways to reduce the cost and effort of managing installation jobs. Unfortunately, this […]

Pella Corporation Taps Cilio Technologies’ Partners Portal and CiO to Improve Automation and Visibility for Window and Door Order Distribution and Management

Cilio Technologies, LLC, a leading developer of order management and field service software for home improvement manufacturers, retailers, and installers, today announced it will work with Pella Corporation to enhance visibility, clarity, and accuracy of customer orders and projects status. Pella will use Cilio’s Partners Portal and Customer Installations Online (CiO) cloud-based software to improve […]

Making Lowe’s IMS Easier to Manage

WHAT IS CiO?  Cilio Technologies is our company.  CiO stands for Customer Installations Online.  It’s a web-based app designed to help Installation & Service Companies manage work from start to finish. THE IMS CHALLENGE Lowe’s IMS has been a tough adjustment for many Lowe’s providers.  Getting your work online, uploading schedule dates, scanning/uploading paperwork, plus the accountability […]

Helping Installers Work Easier – Lowe’s IMS Portal

Cilio CiO is proud to announce a host of new functionality that is available to create a smoother and more efficient experience when working between Lowe’s IMS portal and our CiO application! Here’s the latest: Lowe’s New API portal: CiO is fully integrated with Lowe’s newest API platform after participating in the test pilot during […]

Top challenges for managing installation crews – and how to solve them

When it comes to your installation crew, what do you think are your biggest inefficiencies?  When we talk to installation company managers, we hear them complain about: Paperwork, paperwork, paperwork. Work orders, change orders, completion orders, measurements, photos, schedules. From the office manager to the installer, everyone is bogged down printing out, filling out, and […]

Webinar: Fast Tips to Drive Profitability for Installers

WATCH NOW To generate more profit in 2018, what will be your focus? If you’re working too many hours, worried about your bottom line, and generally stressing about your business, you’re not alone. It’s common for entrepreneurs to struggle to make a decent profit while dealing with labor shortages, rising costs, and the daily grind […]