Three questions to ask about field service software for retail installers

Of the many installation management/field service software vendors that have popped up over the years, few cater specifically to companies that install for Lowe’s, Home Depot, Costco, Ikea, or other big box retailers. This is an important distinction because installing for retailers is very different than installing for your own customer base.  The paperwork involved […]

Cilio CiO passes Lowe’s data protection audit; earns approval to continue connecting to IMS

Cilio Technologies passes rigorous security audit, continuing to make data protection a top priority By Randy Olejnik, CEO and president In a statement to PROviders earlier this summer, Lowe’s said they would be reviewing how third-party installation management software providers process certain data related to Lowe’s installation programs. We are proud to say that, after […]

Lowe’s PROvider manages work from 62 stores with IMS and CiO

Cilio Case Study: Edwards Xteriors, Forrest Edwards, Owner Company: Edwards Xteriors Specialty: Door and window installation Years in Business: 26 Growing with Lowe’s When Forrest Edwards first started Edwards Xteriors 26 years ago, it was just him and a truck. Now, his Nashville based company, which specializes in door and window installations, has six office […]

Cilio Technologies Shortlisted for 2021 SaaS Awards, “Best SaaS for Productivity” Category

Cilio Technologies announced today that it is a finalist in the 2021 SaaS Awards Program in the category “Best SaaS for Productivity.” Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. “We’ve seen remarkably innovative solutions across all conceivable areas […]

8 tips to attract new business

Like many contractors, you may have been relying on work from big-box retailers to keep your business humming for years. But providing services for the home improvement market has become increasingly competitive—and that means it’s time to find sources of business beyond retailer contracts.   While the thought of growing new business from scratch can seem daunting, it doesn’t have to be. If you take the right steps, you’ll […]

Tips from a Lowe’s PROvider

The secret of my success: tips from a Lowe’s preferred provider Mega Plumbing is a large residential and commercial plumbing contractor in Virginia, where 85% to 90% of its business comes from Lowe’s. The company was recently named the sole appliance installer for all 9 districts in its region, totaling 113 stores. We sat down […]

Exteriors contractor weathers Lowe’s changes with Cilio CiO

Cilio Case Study: CLP Renovations, Matt Lamberth, Owner Company: CLP Home Renovations Specialty: Exteriors, including windows and doors, siding, fencing, gutters, general home renovations Years in business: 15 years Lowe’s PROvider consolidation hits Texas CLP Home Renovations of Amarillo, Texas, is a good example of an independent contractor who has continued to thrive amid Lowe’s […]

Cilio Technologies Promotes Leadership Team Member, David Brass, to Executive Vice President of Operations

Appointment underscores Brass’ valuable role in building strategic corporate initiatives to support growth, client satisfaction, and innovation Brookfield, WI (May 19, 2021) – Cilio Technologies, LLC, a leading developer of order management, field service, and mobile workforce management software for home improvement manufacturers, retailers, and installers, today announced that David Brass, VP of Sales and […]

Linked Accounts

Cilio CiO connects installers in new world of retail consolidation Announcing CiO-to-CiO integrations When Mega Plumbing, a large Lowe’s contractor in Virginia, won a contract to manage installations for more than 100 Lowe’s stores, one of their first steps was to figure out how they would handle such a large influx of new business. This […]

5 ways installation contractors can diversify sales channels to protect business

Changes are afoot for home improvement installation contractors If you’re a provider of installation services for home improvement retailers, you may be experiencing a frustrating trend (or a rewarding trend, depending on your perspective): Retailers are consolidating their installer networks, looking for ways to reduce the cost and effort of managing installation jobs. Unfortunately, this […]