Author Archives: Cynthia Garcia

Reliable Services USA improves efficiency with process and technology

Cilio Case Study: Reliable Services USA, William Reardon, Owner Specialty: Plumbing, electrical, mechanical, general contracting Years in Business: 20 Region: North Carolina Overview Reliable Services USA is a North Carolina-based Lowe’s PROvider managing installation services for 81 Lowe’s stores, including water heater, appliance, and cabinet platforms. CEO William Reardon founded the company as a lone […]

Premier Services Group uses Cilio CiO to manage installations for 110 Lowe’s stores

Company:  Premier Services, Derek Holgate, CEO and Founder Specialty: Windows, doors, and flooring  Years in Business: 18  Premier Services Group is one of the largest Lowe’s PROvider organizations in the country. Founded in 2003, the company manages window, door, and flooring installations for Lowe’s stores in Oregon, Colorado, Idaho, Montana, Washington, Wyoming, and Utah. With […]

Three questions to ask about field service software for retail installers

Of the many installation management/field service software vendors that have popped up over the years, few cater specifically to companies that install for Lowe’s, Home Depot, Costco, Ikea, or other big box retailers. This is an important distinction because installing for retailers is very different than installing for your own customer base.  The paperwork involved […]