Changes are afoot for home improvement installation contractors If you’re a provider of installation services for home improvement retailers, you may be experiencing a frustrating trend (or a rewarding trend, depending on your perspective): Retailers are consolidating their installer networks, looking for ways to reduce the cost and effort of managing installation jobs. Unfortunately, this […]
Category Archives: Data Management
WHAT IS CiO? Cilio Technologies is our company. CiO stands for Customer Installations Online. It’s a web-based app designed to help Installation & Service Companies manage work from start to finish. THE IMS CHALLENGE Lowe’s IMS has been a tough adjustment for many Lowe’s providers. Getting your work online, uploading schedule dates, scanning/uploading paperwork, plus the accountability […]
Cilio CiO is proud to announce a host of new functionality that is available to create a smoother and more efficient experience when working between Lowe’s IMS portal and our CiO application! Here’s the latest: Lowe’s New API portal: CiO is fully integrated with Lowe’s newest API platform after participating in the test pilot during […]
When it comes to your installation crew, what do you think are your biggest inefficiencies? When we talk to installation company managers, we hear them complain about: Paperwork, paperwork, paperwork. Work orders, change orders, completion orders, measurements, photos, schedules. From the office manager to the installer, everyone is bogged down printing out, filling out, and […]
As Lowe’s rolls out exciting new digital capabilities with its IMS portal, installers are asking questions like: Why would I need other field service software in addition to the portal? Isn’t IMS supposed to give me all the automation I need? IMS provides great new functionality that allows installers and Lowe’s to share job […]
We had the pleasure of attending a Lowe’s Service Partner Conference in Tulsa recently and it was a great experience! Not only did we get to see some of our installer clients in-person, but it was also an opportunity to hear more about Lowe’s emphasis on customer service and how we all play a role. […]
Fire. It’s one the our most basic necessities for survival. You use it to heat your home/office, cook your food and it may even be generating the electricity you are using to view this post. Fires have their place in your life, but they shouldn’t be suffocating your business. Now I’m not talking about actual […]
Have you ever purchased scheduling and or data management software to solve a business problem only to discover shortly afterwards you need to configure the “extras” yourself which costs more money or even worse yet, the solution doesn’t account for some of the other uses you thought of after paying for it? Problem happens more […]