WHAT IS CiO? Cilio Technologies is our company. CiO stands for Customer Installations Online. It’s a web-based app designed to help Installation & Service Companies manage work from start to finish. THE IMS CHALLENGE Lowe’s IMS has been a tough adjustment for many Lowe’s providers. Getting your work online, uploading schedule dates, scanning/uploading paperwork, plus the accountability […]
Category Archives: Cilio CiO
Many software platforms can send a text message at certain points in a workflow. However, in typical Cilio fashion, we go above and beyond to let you design your own experience. It could be a simple one-and-done basic text to introduce yourself to a customer or remind them of an upcoming measure. Or you can […]
Cilio CiO is proud to announce a host of new functionality that is available to create a smoother and more efficient experience when working between Lowe’s IMS portal and our CiO application! Here’s the latest: Lowe’s New API portal: CiO is fully integrated with Lowe’s newest API platform after participating in the test pilot during […]
When it comes to your installation crew, what do you think are your biggest inefficiencies? When we talk to installation company managers, we hear them complain about: Paperwork, paperwork, paperwork. Work orders, change orders, completion orders, measurements, photos, schedules. From the office manager to the installer, everyone is bogged down printing out, filling out, and […]
WATCH NOW To generate more profit in 2018, what will be your focus? If you’re working too many hours, worried about your bottom line, and generally stressing about your business, you’re not alone. It’s common for entrepreneurs to struggle to make a decent profit while dealing with labor shortages, rising costs, and the daily grind […]
Do you know the strength of your business on any given day? How do you know? If you haven’t identified your business’s KPI’s, maybe now is a good time to do that. Key Performance Indicators, or KPI’s, are data values that indicate your company’s condition. Whether you are measuring overall financial condition or specific […]
Besides delivering a quality installation, one of the most important things installers must do is to schedule the installation. Asking the customer for the best time to do the installation is step one; however, that is far from all the information you need to consider. Below is a list of five things your field service […]
Cilio Technologies Announces Significant Corporate Growth, New Features, and Pricing Structure for Cilio CiO Installation Management Software Cilio Technologies, LLC , the developer of Customer Installations Online (CiO) field service software for installation businesses, today announced a host of corporate and product news including customer growth, corporate expansion, product enhancements, and a new, flexible pricing […]
Practical tips for installation contractors to overcome business challenges that hurt profitability Space is limited! Register now Cilio Technologies, Inc., has teamed with Contractor Business Solutions, a provider of core back-office business solutions for contractors, to offer a free webinar for installation contractors. The webinar, scheduled for February 13, 2018 at 11:00 a.m. ET, will outline practical […]
As Lowe’s rolls out exciting new digital capabilities with its IMS portal, installers are asking questions like: Why would I need other field service software in addition to the portal? Isn’t IMS supposed to give me all the automation I need? IMS provides great new functionality that allows installers and Lowe’s to share job […]